Cookie Policy

Introduction

Goawin operates online gambling services. This Cookies Policy explains how we and selected service providers install cookies and other tracking technologies on your device when you access our Services, and how we use that information to operate, secure, and improve the services, tailor experiences, and present relevant content and advertising.

What are cookies and tracking technologies?

Cookies are small text files placed on your device by a website, app, or service. Tracking Technologies include cookies, web beacons, pixels, and similar technologies that collect information about your device and your interactions with our Services. We and our service providers may access and store this information.

Information collected through cookies

We may automatically collect information such as: device identifiers, IP address, browser type and language, operating system, referencing domain, pages visited, time stamps, and interaction data. We may link such information to Personal Information you provide to us, and treat it as Personal Information where linked.

Types of cookies we use

  • Strictly necessary cookies: essential for the operation of the Services, including authentication and security cookies. These do not require consent and are used to maintain session state and security features.
  • Performance and analytics cookies: track usage to help us understand site performance and user flows. Data is aggregated and may be anonymized.
  • Functional cookies: remember user preferences and settings (language, region, login status) to enhance functionality.
  • Targeting and advertising cookies: track usage to deliver personalized content and advertising; may be tied to third-party marketing providers.
  • Third-party cookies: cookies placed by parties other than us, including advertising and analytics partners; their use is subject to their own policies.

Purposes of cookies

  • Operate and secure the Services, including authentication and fraud prevention.
  • Remember preferences and facilitate login and navigation.
  • Analyze site usage to improve usability and performance.
  • Deliver personalized content and targeted advertising based on your interactions.
  • Provide and measure the effectiveness of promotions and offers.

Managing cookies and consent

Upon first access to our Services, you may be asked to consent to non-essential cookies. You may modify or withdraw consent at any time via the cookie preferences in the Services or by contacting us. If you disable non-essential cookies, some features may no longer function or be available. You can also manage cookies at the browser level by adjusting settings to block or delete cookies; however, this may limit certain features.

Third-party tracking technologies and sharing

We use Tracking Technologies provided by us and by third parties, including advertising networks and analytics service providers. These entities may collect information about your online activity over time and across different websites or apps for purposes including analytics and advertising. Data collected by third parties is governed by their own privacy policies. We do not control these third parties.

Cross-border transfers

Goawin’s operations are global. Personal Information and cookie data may be transferred to or processed in jurisdictions outside your country. We implement safeguards including contractual clauses and other permissible transfer mechanisms to protect such data in accordance with applicable law.

Retention of cookie data

Cookies and related data are retained for the period necessary to fulfill the purposes described in this policy, or longer where required by law or for legitimate business purposes such as security and fraud prevention. Session cookies are deleted when you close your browser; persistent cookies have expiration dates set at deployment, typically up to 24 months.

Your rights

You may exercise rights regarding personal data associated with cookies, including access, correction, deletion, restriction of processing, and objection to processing. You may withdraw consent where consent is the lawful basis. To exercise rights, contact Goawin via the Services’ privacy controls or the designated privacy contact.

Data security

Goawin implements appropriate technical and organizational measures to protect cookie data against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, and regular security assessments. No system guarantees absolute security.

Changes to this policy

We may update this Cookies Policy from time to time. The effective date is shown at the top of the policy. Material changes will be communicated through the Services or via other customary notice methods. Continued use after changes constitutes acceptance of the updated policy.

How to contact us

If you have questions about this Cookies Policy or our use of cookies and tracking technologies, contact Goawin through the in-app chat facility or via [email protected].